If you’re a public servant in Canada, you can use GC Notify to update GC staff and members of the public.
GC Notify helps you quickly create, customise and send emails and text messages. To learn about delivery speed, read our service level objectives.
Create reusable templates
Create a message template to edit and reuse as often as you need. You will not need to write a new message each time.
Email messages can have formatting such as bolds and bullets.
Personalise messages to each recipient
You can add custom content to your templates, such as a recipient’s name and reference number.
Send messages automatically when an action is triggered
For example, GC Notify can automatically remind users when it’s time to renew a document or permit. To automate sending, integrate the API with your web application or back office system.
Send multiple messages at one time
Use the API or send manually with a spreadsheet. If you do not have a spreadsheet, GC Notify can create column headings with your variables.
Track bounceback messages
Check the date and time GC Notify delivers a message, or the reason the message could not be delivered. Track these stats in a real-time dashboard and download reports for your records, for up to 7 days after sending.
Schedule the date and time to send messages
You can schedule sending up to 72 hours in advance.
Customise your name and branding
Use the default Government of Canada branding, or customise branding for your department or organisation. You can choose the sender name for messages as well as the email address that users reply to.
Assign team roles
Set permissions for different team members to control who can access, create, edit, and send messages. You can also invite stakeholders from other government organisations to join your team.