Features
Keep users of your service informed by sending email and text message updates through GC Notify.
Create reusable templates
Write and send emails and text messages to many people from one single template. In GC Notify, you’ll create a message template that you can edit and reuse as often as you need. This way you won’t need to write a new message each time.
Personalise messages
Tailor your messages with relevant information to each recipient based on a single template using variables. Variables add placeholders, such as a recipient’s name and reference number, that can be filled each time you send a message.
Send in bulk or automatically
Send up to 50,000 messages at once or automate sending when an action is triggered. To send in bulk, upload an Excel spreadsheet with a list of contacts and schedule the date and time up to 72 hours in advance. To automate sending, integrate the API with your web application or back office system.
Track bounceback messages
See how many of your messages get delivered. Track the current status of any message to learn when it’s delivered, when it’s not, and why it failed. Check these stats in a real-time dashboard for up to 7 days after sending, and download reports for your records.
Assign team roles
Set different permission access for different team members to control which people can see, create, edit, and send messages. GC Notify also lets you invite stakeholders from other government organisations to your team.
Customise your name and branding
Use the default Government of Canada look and feel provided by default, or customise your branding for your department or organisation. You can choose the name that messages come from and the email address that users reply to.
