Our approach

GC Notify was started using open-source code from the United Kingdom (GOV.UK Notify). Originally built to the UK government’s accessibility standards, Notify has been modified for the Canadian context.

Our goal is to go above the minimum compliance requirement level AA of the Web Content Accessibility Guidelines 2.1 (WCAG 2.1).

Known issues and limitations

  • Screen readers do not always read text in emails in the correct language.
  • GC Notify is not currently tested with mobile browsers.

Our commitment

We are committed to meeting your needs no matter how you use the service. We understand that people may have different needs for accommodation. To make sure we can be inclusive of everyone, we want to learn from you.

Tell us how we’re doing

To tell us about accessibility issues in GC Notify, you can:

We will work with you to:

  • Understand issues you’ve encountered and how they impact you.
  • Log all bugs in our product backlog and address them with high priority.
  • Resolve issues as soon as we can.

We are grateful for your feedback and insights.