Guidance

This guidance is for team members using GC Notify to create emails and text messages. Guidance for developers is in the API documentation.

To use GC Notify:

1. Create or choose template with message content

You can create templates for email or text messages.

Only email messages can have formatting such as bolds and bullets. To learn more, read the email formatting guide.

2. Send messages with custom content

GC Notify can send similar messages with custom information for each recipient.

Learn how to:

• Use variables for custom content
• Filter content to a subgroup of recipients
• Fill variables with custom content

3. Use a spreadsheet if your team does not use the API

Learn how to:

• Create spreadsheet columns for custom content
• Filter spreadsheet content to a subgroup of recipients
• Upload spreadsheet and preview messages

4. After sending, check delivery status

GC Notify shows when a message is sent, delivered or fails.

To learn more, including reasons why messages fail, read message delivery status.