You may need to include individual details such as each recipient’s name, date of birth, application number and appointment date and time.
If there’s only one recipient, insert custom content manually.
Populate custom content for multiple recipients
You can populate your template, including the subject line. Then you can send a customized message to each recipient.
For email, insert custom content with toolbar button (x)
You can also use the toolbar to format your email. Or you can use markdown.
For text messages or email in markdown, use variables to insert custom content
Enter double brackets to show each variable, such as ((name)) and ((appointment date)).
Filter content to recipients who meet a condition
Some content may only apply to a subgroup of recipients, for example, recipients in a certain age range. You can use GC Notify to display that content only to recipients who meet the condition.
For email, filter content with the toolbar
Select:
to enter one or more words of conditional content within a paragraph.
to separate a section of conditional content with line breaks.
You can also use these toolbar functions to edit the condition.
For text messages or email in markdown, filter with double brackets
After the opening set of double brackets, enter the condition, followed by double question marks. Between the question marks and the closing double brackets, enter the content for recipients who meet the condition.
Fill variables with custom content
Developers will use the API to fill the variables and send the message. Use a spreadsheet if your team does not use the API. For more information, read how to use a spreadsheet.