Sending custom content

GC Notify can send similar messages with custom information. For example, you may need to include each recipient’s name, date of birth, application number and appointment date and time.

If there’s only 1 recipient, insert custom content manually. For more than 1 recipient, GC Notify can populate your template, sending a customized message to each recipient.

Use variables for custom content

A “variable” holds a place in the template for custom content. Use double brackets to show each variable, such as ((name)) and ((appointment date)).

Hello ((name)),

This is a confirmation message for your appointment on ((appointment date)).

Hello Anna,

This is a confirmation message for your appointment on December 11, 2021.

Filter content to a subgroup of recipients

Some content may only apply to recipients who meet a condition, for example, recipients in a certain age range. In the template, put double brackets around that content. After the opening set of brackets, enter the condition, followed by double question marks. Between the question marks and the closing brackets, enter the content for recipients who meet the condition.

GC Notify sends the content only to recipients who meet the condition.

Hello,

We’re happy to announce that you can now enroll in the program.

((under18??Please get your application signed by a parent or guardian.))

Hello,

We’re happy to announce that you can now enroll in the program.

Please get your application signed by a parent or guardian.

Fill variables with custom content

Developers will use the API to fill the variables and send the message. Use a spreadsheet if your team does not use the API. For more information, read how to use a spreadsheet.